Terms & Conditions
SIA „Imantas tirgus”, as a seller of the Goods offered by the online store, the party of the first part, hereinafter referred to as the Seller,
and the person making the order, hereinafter referred to as the Customer, the party of the other part, conclude an agreement as follows:
The Seller undertakes to sell and deliver to the Customer the Goods in accordance with the order made by the Customer.
Payment and delivery procedure
The Customer makes an order using this online store, choosing the names and quantity of Goods ordered. The Customer has the opportunity to pay for the Goods using the payment system built into the online store or paying for the corresponding invoice formed by the Seller and sent to the Customer. An invoice is generated electronically and is valid without a signature. The Seller ensures the delivery of Goods within 2 to 5 days from the receipt of payment, agreeing the delivery time with the Customer.
The right of termination
The Customer has the opportunity to use the right to terminate the agreement within 14 days from the moment of receipt of the Goods by sending the Seller the rejection form. Upon the Customer's request, the Seller must send to the Customer by e-mail the rejection form. The Customer agrees to return the Goods to the Seller within 7 days after the submission of the rejection form. All expenses for returning the Goods to the Seller are covered by the Customer. The right to terminate the agreement does not apply to legal entities.
The Customer cannot use the right terminate the agreement if:
▪ the Goods cannot be returned due to their characteristics, or they are perishable (food products);
▪ the Goods was made to a specific Customer on an individual order.
6th part 12th point of the Law of the Republic of Latvia on the protection of Consumer’s rights regulates, that “the consumer, during the period of use of the right to terminate the agreement, is responsible for the safety and quality of the goods”. The Seller reserves the right to refuse the Customer to use his right to terminate the agreement in case the Goods are damaged as a result of careless handling or non-compliance of the operating instructions, or in case the original packaging of the Goods is very damaged or lost.
A sample of the rejection form is here
Personal data processing
Providing the personal information necessary for placing an order, the Customer confirms that he has read and agrees to the rules, according to which the personal data provided by him will be used so that the Seller can accept the Customer's order and deliver the Goods in accordance with the requirements of the legislation of the Republic of Latvia. By providing information, the Customer agrees that to his e-mail address will be sent the messages, related to the processing of the Customer's order.